by Judy Walker | Feb 14, 2020 | Culture change, Leadership, NHS, Patient Safety, Uncategorized
News reports in whatever country you live in will periodically be dominated by a story whose horror is compounded by the fact that there were bystanders who could have prevented it. We have had one of these this recently in the UK and it shines a light on something...
by Judy Walker | Dec 6, 2019 | Culture change, Patient Safety, Staff engagement, Uncategorized
Have you noticed how some people start to get ready to go home well before their official clock-off time? Every day of the week, the cup washing, desk cleaning, pencil-pot tidying begins and is followed by a long visit to the bathroom and then the coat is put on so...