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What can we do to create more open cultures?

What can we do to create more open cultures?

by Judy Walker | Feb 14, 2020 | Culture change, Leadership, NHS, Patient Safety, Uncategorized

News reports in whatever country you live in will periodically be dominated by a story whose horror is compounded by the fact that there were bystanders who could have prevented it. We have had one of these this recently in the UK and it shines a light on something...
How does After Action Review increase staff engagement?

How does After Action Review increase staff engagement?

by Judy Walker | Dec 6, 2019 | Culture change, Patient Safety, Staff engagement, Uncategorized

Have you noticed how some people start to get ready to go home well before their official clock-off time? Every day of the week, the cup washing, desk cleaning, pencil-pot tidying begins and is followed by a long visit to the bathroom and then the coat is put on so...

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