by Judy Walker | May 13, 2020 | Culture change, Leadership, Staff engagement, Uncategorized
In more normal times (and they will come again) some very human factors create resistance to changing things for the better. Last week I referred to Robert Glazers’ excellent blog about the transformation CEO Alan Mulally led at Ford to ensure the uncomfortable truths...
by Judy Walker | May 4, 2020 | Blame Culture, Culture change, Leadership, Uncategorized
Robert Glazers’ excellent blog last week made me wonder what gets in the way of every senior meeting conversation being as honest and open as Alan Mullaly’s board room discussions? Robert explains how, when Alan Mulally first arrived at as CEO at Ford in 2006, the...
by Judy Walker | Mar 12, 2020 | Blame Culture, Culture change, Staff engagement, Uncategorized
“We are taught you must blame your father, your sisters, your brothers, the school, the teachers – but never blame yourself. It’s never your fault. But it’s always your fault, because if you wanted to change, you’re the one who has got to...
by Judy Walker | Feb 14, 2020 | Culture change, Leadership, NHS, Patient Safety, Uncategorized
News reports in whatever country you live in will periodically be dominated by a story whose horror is compounded by the fact that there were bystanders who could have prevented it. We have had one of these this recently in the UK and it shines a light on something...
by Judy Walker | Jan 7, 2020 | Culture change, System Learning, Uncategorized
If you type the term “psychological safety” into a search engine like Google, you will get around 758,000 results and the number is increasing daily. This demonstrates the extent to which this concept has come into vogue, largely as a result of two things; the...
by Judy Walker | Dec 19, 2019 | Culture change, Uncategorized
As the Christmas holiday approaches, I enjoy ticking things off my list of the “essentials” and if I get these sorted, I might get on to the “desirables” list too. What makes up this list of “essentials” will vary every year but one consistent element since I became...
