by Judy Walker | May 13, 2020 | Culture change, Leadership, Staff engagement, Uncategorized
In more normal times (and they will come again) some very human factors create resistance to changing things for the better. Last week I referred to Robert Glazers’ excellent blog about the transformation CEO Alan Mulally led at Ford to ensure the uncomfortable truths...
by Judy Walker | May 4, 2020 | Blame Culture, Culture change, Leadership, Uncategorized
Robert Glazers’ excellent blog last week made me wonder what gets in the way of every senior meeting conversation being as honest and open as Alan Mullaly’s board room discussions? Robert explains how, when Alan Mulally first arrived at as CEO at Ford in 2006, the...
by Judy Walker | Apr 20, 2020 | Leadership, Learning Lessons, Staff engagement, Uncategorized
The roomful of people went incredibly quiet when the GP spoke. “Some of the things that happened during this process have left me feeling very bruised. I will get over it, but I wanted you to know how difficult it has been for me”. Dr Marsh* was speaking during an...
by Judy Walker | Mar 26, 2020 | Learning Lessons, Uncategorized
The earliest evidence I have yet found of an After Action Review (AAR) is demonstrated in the image below. This shows a copy of the daily routine followed by Benjamin Franklin, one of the founding fathers of America (and much more), which included a period of...
by Judy Walker | Mar 18, 2020 | Leadership, Staff engagement, Uncategorized
Some online meetings fall well outside what we would call “effective” and “productive” because the participants behave exactly as they want to. “Sorry can you say that again.. I wasn’t listening; I just got an email from Bob” and “I can’t put the camera on because of...
by Judy Walker | Mar 12, 2020 | Blame Culture, Culture change, Staff engagement, Uncategorized
“We are taught you must blame your father, your sisters, your brothers, the school, the teachers – but never blame yourself. It’s never your fault. But it’s always your fault, because if you wanted to change, you’re the one who has got to...
