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W.H.O. launches new guidance on After Action Review to increase system learning

W.H.O. launches new guidance on After Action Review to increase system learning

by Judy Walker | Nov 14, 2019 | System Learning, Uncategorized

The scale of the After Action Reviews (AARs) conducted after a meningitis outbreak in Nigeria or a cyclone in Mozambique is much larger than any of the AARs I have been involved in during my career in the NHS and corporate life. Taking days to complete and involving...
Shifting the blame culture to a learning culture.

Shifting the blame culture to a learning culture.

by Judy Walker | Nov 6, 2019 | Culture change, Uncategorized

Laughter is not often something you would expect to hear at a conference about Patient Safety but it was an uncomfortable type of laughter, not genuine mirth. It happened last month when I was at the Patient Safety Learning Conference in London and Professor Ted...

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