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Why is an empty coffee pot a learning opportunity?

Why is an empty coffee pot a learning opportunity?

by Judy Walker | Aug 3, 2021 | Learning Lessons, Staff engagement, Uncategorized

The pandemic did much to disrupt our ways of working and for many organisations this has led to positive shifts in business models and ways of working, creating a learning opportunity out of a crisis. But how can we continue to change and grow without a pandemic to...
Innovation requires restraints

Innovation requires restraints

by Judy Walker | May 10, 2021 | Learning Lessons, Staff engagement, Uncategorized

How does putting limitations around something boost innovation and learning? It may seem counterintuitive, but there is plenty of evidence to suggest that humans respond well to having some constraint imposed upon them. The rapid creation and rollout of COVID-19...
How can conflict benefit effective decision making?

How can conflict benefit effective decision making?

by Judy Walker | Feb 23, 2021 | Leadership, Staff engagement, Uncategorized

I have to confess to a guilty secret and plead the winter lockdown boredom in mitigation: I am a little bit addicted to the political thriller Netflix series “Designated Survivor”. I love the simple joy of a well-crafted, though somewhat cheesy drama, safely removed...
Five things to stop doing

Five things to stop doing

by Judy Walker | Sep 29, 2020 | Culture change, Learning Lessons, Staff engagement, Uncategorized

What are you going to stop doing this week? This rather unusual question was sparked by this excellent article in HBR exploring the virtues of making business decisions reversible and overpowering the fear of letting go of failing projects. A willingness to change...
What gets in the way of changing things for the better at work?

What gets in the way of changing things for the better at work?

by Judy Walker | May 13, 2020 | Culture change, Leadership, Staff engagement, Uncategorized

In more normal times (and they will come again) some very human factors create resistance to changing things for the better. Last week I referred to Robert Glazers’ excellent blog about the transformation CEO Alan Mulally led at Ford to ensure the uncomfortable truths...
How does After Action Review build emotional resilience?

How does After Action Review build emotional resilience?

by Judy Walker | Apr 20, 2020 | Leadership, Learning Lessons, Staff engagement, Uncategorized

The roomful of people went incredibly quiet when the GP spoke. “Some of the things that happened during this process have left me feeling very bruised. I will get over it, but I wanted you to know how difficult it has been for me”. Dr Marsh* was speaking during an...
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