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Which is better? Learning by listening or learning by talking?

Which is better? Learning by listening or learning by talking?

by Judy Walker | May 17, 2022 | Learning Lessons, NHS, Uncategorized

Those of us who are comfortable with speaking at conferences and giving presentations tend to find the experience quite energising and rewarding at several levels. Not only do we have the gratifying boost to our egos when people turn up to listen to us, we have the...
Preparing for PSIRF: After Action Review’s role in patient safety

Preparing for PSIRF: After Action Review’s role in patient safety

by Judy Walker | Feb 9, 2022 | Learning Lessons, NHS, Patient Safety, Uncategorized

NHS England’s Patient Safety Team will be launching the new Patient Safety Incident Response Framework (PSIRF) this spring, heralding a significant opportunity to improve patient safety, in part because it will recommend the use of After Action Review (AAR). This...
Learning from supply chain disruption

Learning from supply chain disruption

by Judy Walker | Jan 11, 2022 | Learning Lessons, System Learning, Uncategorized

The start of the new year is a perfect time to learn from the experiences of the previous twelve months and in this article, I share some of the lessons that came out of After Action Reviews (AARs) we conducted for clients who had experienced significant supply chain...
Overcoming confirmation bias

Overcoming confirmation bias

by Judy Walker | Dec 8, 2021 | Culture change, Learning Lessons, Uncategorized

Confirmation bias is a natural human instinct, based on our tendency to favour information that confirms or supports our pre-existing values or beliefs. Its both a protection mechanism and useful for efficient decision-making, but it also makes us resistant to change...
Why learning lessons is nothing without action

Why learning lessons is nothing without action

by Judy Walker | Oct 19, 2021 | Learning Lessons, Uncategorized

The term ‘learning lessons’ appears frequently in news items at the moment as governments around the world seek to demonstrate that they are going to prepare better for future pandemics, but what does the term actually mean? Professor Reg Revans said, “There is no...
Why is an empty coffee pot a learning opportunity?

Why is an empty coffee pot a learning opportunity?

by Judy Walker | Aug 3, 2021 | Learning Lessons, Staff engagement, Uncategorized

The pandemic did much to disrupt our ways of working and for many organisations this has led to positive shifts in business models and ways of working, creating a learning opportunity out of a crisis. But how can we continue to change and grow without a pandemic to...
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Recent Posts

  • Which is better? Learning by listening or learning by talking?
  • Scoping the Before Action Review (BAR)
  • Speaking of Language – understanding the descriptive and evaluative phases in the AAR
  • Preparing for PSIRF: After Action Review’s role in patient safety
  • Learning from supply chain disruption

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