by Judy Walker | May 17, 2022 | Learning Lessons, NHS, Uncategorized
Those of us who are comfortable with speaking at conferences and giving presentations tend to find the experience quite energising and rewarding at several levels. Not only do we have the gratifying boost to our egos when people turn up to listen to us, we have the...
by Judy Walker | Feb 9, 2022 | Learning Lessons, NHS, Patient Safety, Uncategorized
NHS England’s Patient Safety Team will be launching the new Patient Safety Incident Response Framework (PSIRF) this spring, heralding a significant opportunity to improve patient safety, in part because it will recommend the use of After Action Review (AAR). This...
by Judy Walker | Jan 11, 2022 | Learning Lessons, System Learning, Uncategorized
The start of the new year is a perfect time to learn from the experiences of the previous twelve months and in this article, I share some of the lessons that came out of After Action Reviews (AARs) we conducted for clients who had experienced significant supply chain...
by Judy Walker | Dec 8, 2021 | Culture change, Learning Lessons, Uncategorized
Confirmation bias is a natural human instinct, based on our tendency to favour information that confirms or supports our pre-existing values or beliefs. Its both a protection mechanism and useful for efficient decision-making, but it also makes us resistant to change...
by Judy Walker | Oct 19, 2021 | Learning Lessons, Uncategorized
The term ‘learning lessons’ appears frequently in news items at the moment as governments around the world seek to demonstrate that they are going to prepare better for future pandemics, but what does the term actually mean? Professor Reg Revans said, “There is no...
by Judy Walker | Aug 3, 2021 | Learning Lessons, Staff engagement, Uncategorized
The pandemic did much to disrupt our ways of working and for many organisations this has led to positive shifts in business models and ways of working, creating a learning opportunity out of a crisis. But how can we continue to change and grow without a pandemic to...
