Blogs and Articles

Overcoming confirmation bias

Overcoming confirmation bias

Confirmation bias is a natural human instinct, based on our tendency to favour information that confirms or supports our pre-existing values or beliefs. Its both a protection mechanism and useful for efficient decision-making, but it also makes us resistant to change and learning. Overcoming confirmation bias is just one of the significant benefits of After Action Review

read more
Five steps towards greater inclusivity

Five steps towards greater inclusivity

The dramatic scenes we have been watching as people protest about the death of George Floyd can, for those of us fortunate enough not to have personally experienced racism, seem a world apart from our own day-to-day work activities. Yet it brings into sharp focus the issue of bias, whether conscious or unconscious, and the urgent need to address it in the workplace and beyond. This article gives five ideas for small but practical contributions towards helping create a fairer and more inclusive society.

read more
What gets in the way of changing things for the better at work?

What gets in the way of changing things for the better at work?

In more normal times (and they will come again) some very human factors create resistance to changing things for the better. Last week I referred to Robert Glazers’ excellent bog about the transformation CEO Alan Mulally led at Ford to ensure the uncomfortable truths were shared at the Board room table. This week, I describe some of the other barriers to bringing about culture change.

read more

Let’s start something new!

Get in touch with us today and take the first steps to transforming your business.